Michael Sutton
Founder of Grill Hero and entrepreneur who scaled a door‑to‑door summer service into a nationwide franchise, sharing hands‑on lessons about operations, hiring, and franchising.
Best podcasts with Michael Sutton
Ranked by the Snipd community
Nov 10, 2025 • 30min
212. How to Turn a Simple Service Into a Scalable Business
Michael Sutton, the founder of Grill Hero, shares his incredible journey from a university student cleaning grills door-to-door to running a thriving franchise. He reveals how selling before mastering the service helped land five customers on day one, despite a disastrous first job. Sutton discusses the importance of hiring right, preferring employees for quality control, and his strategic pivot to franchising after initial failures. He emphasizes high-value pricing and targeting premium customers, offering insights into building a scalable home service business.
Jun 30, 2025 • 48min
A Million-Dollar Grill Cleaning Service: Building a Niche Market, Franchised Business Concept With Michael Sutton (MU Classic)
In this conversation with Michael Sutton, founder of Grill Hero, learn how he turned a simple summer job into a thriving grill cleaning franchise. He shares insights on seizing first-mover advantage in niche markets and the power of combining door-to-door sales with digital marketing. Discover the innovative membership program for homeowners, the benefits of scaling through franchising, and strategies for building a successful recurring revenue model. Michael emphasizes the importance of training and support for franchisees, positioning Grill Hero to become a top brand in grill cleaning.
