Michael Mattheakis, Co-founder and CTO of Comulate, shares insights on revolutionizing insurance workflows through technology. He discusses the shift from outdated legacy systems to modern software, emphasizing user empathy and trust. The conversation dives into the importance of multi-skilled talent and leveraging AI for efficiency. Mattheakis critiques the fundraising obsession that overshadow product development and highlights the need for thoughtful design to tackle complexities in software. His reflections illustrate the significance of innovation in enhancing user experiences.