Hard Software Series B, Upskilling Engineering, and Reinventing Insurance with Michael Mattheakis, Co-Founder + CTO at Comulate
Feb 18, 2025
Michael Mattheakis, Co-founder and CTO of Comulate, shares insights on revolutionizing insurance workflows through technology. He discusses the shift from outdated legacy systems to modern software, emphasizing user empathy and trust. The conversation dives into the importance of multi-skilled talent and leveraging AI for efficiency. Mattheakis critiques the fundraising obsession that overshadow product development and highlights the need for thoughtful design to tackle complexities in software. His reflections illustrate the significance of innovation in enhancing user experiences.
AI Snips
Chapters
Transcript
Episode notes
Tears of Joy
- Commulate's first paying customer, Vicky, cried tears of joy after using their product for a week.
- This emotional response highlighted the significant impact of automating manual data entry tasks in the insurance back office.
Deep User Understanding
- Spend significant time with users, especially in the early stages of product development.
- Understand their processes and empathize with their challenges to build truly impactful products.
Beyond Incremental Improvements
- Users often struggle to articulate ideal solutions beyond incremental improvements to existing processes.
- Product builders need to think from first principles and identify solutions that users may not have envisioned.