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Michael Louis Schank
Author and consultant specializing in business process inventory and digital transformation, with a background at Accenture, Bank of America, EY, and Citi and author of Digital Transformation Success.
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16 snips
Nov 25, 2025
• 59min
71: The Real Reason Digital Transformations Fail — It’s Not Technology or People
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Michael Louis Schank, an author and consultant specializing in digital transformation, shares insights from his extensive background at major firms like Accenture and Bank of America. He reveals that the real bottlenecks in transformations are not technology or people, but rather the complexity that breeds chaos. Michael emphasizes the importance of mapping business processes and assigning ownership to clarify change and prevent drift. He discusses bridging the communication gap between tech and business, and how simple process inventories can enable better outcomes and innovation.
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