Michael Kliger, CEO of luxury e-commerce platform Mytheresa, joins Lauren Santo Domingo, co-founder of Moda Operandi, to discuss the recent downturn in the luxury market. They explore how rising marketing costs and competition have impacted profitability, as well as the transformation of the sector post-pandemic. Kliger emphasizes the importance of preparedness amid economic challenges, detailing innovative customer engagement strategies and the shift towards long-term relationships with clientele. Tune in for insights on navigating this complex landscape.

Michael Kliger, CEO of Mytheresa, discusses the luxury e-commerce market and the challenges faced by online retailers. They explore the impact of factors like stock market and real estate markets on the spending habits of higher-end consumers. They also discuss promotional activity and markdowns in the luxury market, as well as the contrasting spending patterns of Chinese consumers compared to Western Europe.