Michael Katz

Michael Katz, founder and CEO of FlowSend, shares his insights on how AI is revolutionizing customer experience through enhanced personalization. He emphasizes the growing demand for tailored interactions and the power of AI in transforming marketing strategies. Katz discusses success stories from FlowSend, illustrating how businesses can repurpose content effectively. He also highlights the ethical considerations in AI development and the importance of viewing AI as a collaborative thought partner in business, rather than just a tool.