Michael Epstein

Michael Epstein, co-founder of PostPilot, shares insights on integrating direct mail into retention strategies. He emphasizes the critical 7-14 days after a purchase and discusses how brands can leverage premium catalogs for impactful impressions that digital ads can't achieve. Epstein reveals how PostPilot simplifies direct mail by enhancing targeting and attribution, while highlighting the importance of predictive analytics and real-time integration. Plus, he explains why engaging existing customers with direct mail often yields better results than targeting unengaged ones.