Meredith Brake

Meredith Brake, VP and Head of Service Ops and Enablement at Altus Group, shares her expertise on technology implementation in commercial real estate. She offers actionable insights on defining business requirements and separating must-haves from nice-to-haves. The conversation dives into best practices for change management, emphasizing the importance of accountability and data ownership. Meredith also discusses strategies for effective training and enhancing compliance through performance metrics and peer support, ensuring successful technology adoption.