Melvin Smith

Melvin Smith, a Professor at the Weatherhead School of Management and co-author of "Helping People Change," explores the intricacies of coaching underperforming employees. He emphasizes tailoring approaches to individual needs and the significance of clear communication. Smith discusses strategies for addressing conflicts among direct reports and managing performance issues, especially during leadership transitions. He also highlights the importance of emotional intelligence in fostering a positive workplace culture and effectively guiding employees through challenges.