Melissa Chi

Melissa Chi, COO at Pathpoint and former Head of Product, shares insights on her career transition and the challenges of leading operations in a remote setting. She emphasizes the importance of user empathy and effective coaching within teams. The discussion highlights strategies for managing time, fostering cross-functional collaboration, and building strong communication. Melissa also touches on the evolving nature of leadership roles in tech and the need for transparency and adaptability in fast-paced environments.