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Maya Rossignac-Milon
Assistant professor in the Managing People in Organizations department at IESE Business School and a social-psychology researcher; co-author of a New York Times guest essay about improving small talk and connection.
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11 snips
Nov 10, 2025
• 18min
AEE 2510: NYT Author Maya Rossignac-Milon Shares How Riffing Builds Connection in English
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Maya Rossignac-Milon, an Assistant Professor at IESE Business School and social-psychology researcher, dives into the art of connection. She shares her insights on moving past awkward small talk and transforming conversations by 'riffing'—a technique that builds on others' remarks, akin to jazz improvisation. Maya explains how authenticity invites genuine interactions and emphasizes the power of inside jokes to deepen connections. Her recent collaboration with The New York Times explores these themes, blending research with practical advice for creating memorable dialogues.
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