Matt Garratt

Matt Garratt, a General Partner at CRV and former head of Salesforce Ventures, dives into Salesforce's journey as a cloud and SaaS leader. He shares insights on Marc Benioff's unconventional leadership and the company's transition from builder to buyer. The conversation explores the cultural influence of Hawaiian values, particularly the concept of Ohana, on Salesforce's community engagement. Garratt also discusses strategic growth through acquisitions and the critical role of trust and customer relationships in shaping the company's success.

Three SaaS leaders from Salesforce, nCino, and Vlocity share tips on building a billion-dollar SaaS company. Topics include recruitment strategies, sales tactics, building the right team, industry transformation, and customization challenges.