Matt Craven

Matt Craven, Director of Talent Acquisition at City of Hope, shares his expertise in creating engaging onboarding experiences. He discusses the critical role of recruiters in easing transitions, especially during the challenging 'no man's land' before a new hire's start date. Craven emphasizes the importance of personal connections and effective communication in integrating new hires into the organization's mission. He highlights how remote work has reshaped onboarding practices and the balance between automation and the human touch for lasting employee engagement.