Mateen Olai

Minal Bakhai, National Director at NHS England and an experienced GP, joins fellow GP Mateen Olai to discuss groundbreaking advancements in digital triage within General Practice. They unveil the transformative potential of online services in reducing wait times and improving patient experiences. The conversation dives into overcoming challenges in implementing these systems, emphasizing collaboration and communication. Additionally, they highlight how data-driven strategies can enhance care models and ensure practices meet local patient needs effectively.