Mark Ross-Smith

CEO and co-founder of StatusMatch, a company focused on loyalty status solutions for airlines and hotels. Previously ran the frequent flyer program for Malaysia Airlines.

Best podcasts with Mark Ross-Smith

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Aug 7, 2025 • 5h 5min

Event Spotlight: Phocuswright Europe 2025

In this engaging conversation, guests like Enrique Espinel, COO of Civitatis, emphasize the importance of customer-centric branding tailored for Spanish-speaking travelers. Teesta Raha from Sojern discusses innovative marketing strategies that adapt to post-pandemic challenges. Andy Headington, CEO of Adido, shares insights on improving digital marketing for travel brands. Mark Ross-Smith of StatusMatch highlights the evolving landscape of loyalty programs, while Andrea Lamparini from WeRoad focuses on community-driven travel experiences that resonate with millennials.

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