Mark Ritter

Mark Ritter, CEO of Member Business Financial Services (MBFS) and host of Credit Union Conversations, shares insights from decades in credit union business lending. He discusses the evolution of member business lending, the need for community-focused relationships, and the impact of low unemployment on loan performance. Ritter highlights refinancing opportunities as interest rates decline and reflects on the 12.25% cap's unintended effects. He emphasizes the importance of shifting from transactional exams to a portfolio management approach, urging credit unions to focus on serving small businesses and underserved communities.