Mark Reich

Mark Reich, a senior coach at Lean Enterprise Institute and a former Toyota expert, delves into Hoshin Kanri, a strategic planning method for fostering alignment in organizations. He shares his insights on the disconnect between strategy and reality, highlighting the pitfalls companies face. The conversation emphasizes the need for transforming company culture and developing accountability among leaders. Reich illustrates how empowering teams and maintaining open communication can drive genuine change, transforming stagnant company visions into actionable goals.

Mark Reich, a former leader at Toyota and current Chief Engineer for Strategy at the Lean Enterprise Institute, shares invaluable insights on lean thinking. He explains the importance of hoshin kanri in aligning purpose within organizations. Reich emphasizes that lean is more than just tools; it's about developing people and engagement. He discusses escaping the firefighting trap and why metrics alone can't secure strategic clarity. Interestingly, he even applies lean principles to parenting, illustrating its versatility beyond the workplace.