Mark Makhinson PharmD

Mark Makhinson, PharmD, is the Senior Director of Outpatient and Specialty Pharmacy at Mount Sinai Health System, where he leads innovative pharmacy operations. In this conversation, he shares insights on how digital innovation and AI-driven workflows are transforming specialty pharmacy. Topics include the transition to patient-focused digital platforms, AI enhancing prior authorization efficiency, and integrating tools like MyChart for better patient engagement. Makhinson also discusses the importance of governance and accessing financial navigation for patients.