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Mark Cox
Lead researcher at the design research agency Spotless in London and a games user researcher who specializes in playtesting, narrative/concept testing, and translating player behaviour into design insights.
Best podcasts with Mark Cox
Ranked by the Snipd community
Oct 30, 2025
• 29min
How Games UXR Actually Works | Mark Cox (Lloyd's Banking Group)
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Mark Cox, lead researcher at Spotless and a games user researcher, shares insights on the unique world of games user research. He highlights the influence of Atari-era roots and explains why traditional UX methods don't apply. Mark discusses the concept of "positive friction," where challenge can enhance gameplay. He emphasizes narrative testing using non-interactive prototypes and the importance of focus groups. Aspiring games UXRs are advised to develop their skills through mentorship and volunteer opportunities in indie games.
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