Mario González

Mario González, a change-management practitioner with 15 years of experience in agile transformations at T-Systems, shares expert insights on bridging the adoption gap in project management. He emphasizes the importance of user engagement, revealing strategies to identify and tackle resistance early. Mario discusses how to measure success through KPIs and stakeholder classification. He highlights the role of empathy and communication in transforming critics into supporters, showcasing the power of active listening and ongoing feedback in achieving lasting change.