Marcus Olson

Marcus Olson, CEO and founder of Pliancy, talks about the challenges and future of the MSP industry, the impact of Microsoft and Apple in the market, starting an MSP today, motivations of tool providers hindering innovation, lack of venture money, and the potential for disruption in the industry.

Marcus Olson, CEO and founder of Pliancy, discusses how his company helps startups scale their corporate IT, the importance of technology in small businesses, and the tension between consulting and automation. He also highlights the significance of hiring a technical writer and setting standards for clients, and emphasizes achieving consistency and prioritizing customer success through automations.

Marcus Olson, CEO of a technology-enabled services company, emphasizes the importance of focusing on delivering value to companies. He shares insights on career highlights, worst moments, and the future of IT careers. The podcast also explores his journey from disassembling computers as a child to starting his own consulting firm.