Luke Allchin

In this intriguing discussion, Luke Allchin, Director of Research at RFI Global, shares insights from a study of 130 million U.S. households. He highlights the shift toward social media as a primary source for financial decisions and reveals how mobile banking is set to surpass traditional channels by 2026. Luke emphasizes the rising demand for personalized financial advice and warns of consumer distrust in AI tools. He advises banks to build transparency and trust around AI while adapting to the competitive landscape shaped by challenger banks. A must-listen for anyone interested in the future of finance!