Lucy Denton, Head of Design at Dovetail, discusses design thinking, lessons from Atlassian, sacred rituals of Dovetail's design team, balancing product simplicity with new features, and the double diamond framework. They explore Dovetail's mission to improve quality through customer insights. They also discuss scaling the design team and aligning teams and business goals. Additionally, they highlight the challenges of scaling a team and product and the importance of prioritization and improving the user experience.
