Lucia Arellano, Presenter of Which? Money, dives into a lively discussion about the best and worst UK supermarkets based on shopper feedback. She reveals thrilling insights from a survey of over 3,200 customers, highlighting M&S as the top choice for in-store shopping, with Ocado and Tesco excelling in online services. The conversation also touches on the quirks of supermarket experiences, including hilarious tales of strange product substitutions. Tune in to discover what shoppers really think amidst rising food prices!