Luc Bondar
Shares Loyalty Learnings and Success
Best podcasts with Luc Bondar
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Nov 16, 2023 • 48min
#459: United Airline's "Mileage Plus" - Luc Bondar Shares Loyalty Learnings and Success.
Luc Bondar, COO and President of MileagePlus, shares insights on United Airlines' loyalty program. They discuss the transformation of Marriott Bonvoy, importance of clarity and simplicity in loyalty programs, removing expiry dates, utilizing loyalty programs for capital during COVID-19, and achievements of United Airlines' Mileage Plus program.
