Lori Boyer, Director of Content at EasyPost, and John Wharff, Director of Sales and Solutions Engineering, dive deep into the evolving landscape of shipping carriers. They explore how UPS, FedEx, and USPS are adjusting their strategies for peak season and why regional players like Amazon are gaining traction. John emphasizes the necessity of diversifying carrier choices and leveraging data for better decision-making. The duo also discusses innovative shipping solutions that enhance customer satisfaction and build brand loyalty in challenging market conditions.
