Lonnie Wilson

Lonnie Wilson, a former Chevron senior manager and dedicated Deming enthusiast, shares his transformative journey through the lens of W. Edwards Deming's philosophies on management and quality. He recounts attending Deming's seminar and grappling with the enigmatic nature of his teachings. The conversation navigates the challenges of applying Deming’s principles in corporate settings, addressing the tension between abstract concepts and practical applications. Lonnie raises intriguing questions about intellectual elitism in management, the nuances of cultural change, and the ongoing relevance of Deming's legacy.