Lindsey Billing

Lindsey Billing, EVP of Technology at National Logistics Services, and Paul Boothe, Executive Board Advisor at Osa Commerce, share insights on AI’s revolutionary impact in supply chains. They discuss the integration of robotics and automation to boost efficiency and reduce costs. Lindsey reveals the importance of clean data for effective AI strategies, while Paul emphasizes balancing technology with the human touch in customer service. Together, they explore how AI can help navigate consumer unpredictability and enhance decision-making in logistics.