Leigh Ann Conver

Senior Director of CDK Data Services, expert in automotive retail data and AI applications within dealerships.

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Nov 19, 2024 • 35min

How AI Is Sneaking Into Car Dealerships—And Shaping the Business | Leigh Ann Conver, Sr. Director of CDK Data Services

Leigh Ann Conver, Senior Director of CDK Data Services, dives into the transformative impact of AI in car dealerships. She discusses how AI subtly integrates into everyday operations, revealing top trends for 2024. Conver highlights the benefits of tools like chatbots and predictive services, which improve sales and customer relations. Notably, she addresses the surprising gap in AI awareness among dealers, urging them to recognize and utilize AI for enhanced competitiveness and operational efficiency.