LeeRon Yahalomi

VP of Customer Success at Aligned, a Series A startup focused on go-to enablement. Expert in leveraging AI agents to scale customer success teams and improve customer experiences.

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Sep 10, 2025 • 33min

How to Scale Customer Success with AI Agents ft. LeeRon Yahalomi (Aligned)

In this engaging discussion, LeeRon Yahalomi, VP of Customer Success at Aligned, reveals her innovative approach to managing 100 accounts with just two people by utilizing AI agents. She shares her strategies for enhancing customer experiences and the importance of viewing customer success as integral to future sales rather than just post-sales support. LeeRon dives into the balance between AI automation and human empathy, and how proactive customer success can drive revenue growth. This conversation is a must-listen for anyone interested in the evolution of customer engagement!

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