Lauren Sabo

Lauren Sabo, an attorney and former special education teacher, dives deep into negotiation strategies for difficult clients. She discusses how proactive communication can help manage expectations and maintain boundaries. Sabo emphasizes the power of admitting mistakes and the nuances of apologies in fostering trust. The conversation also explores the dynamics of client relationships, sharing techniques for enhancing emotional intelligence and maintaining professional integrity. Sabo's insights provide valuable tools for anyone handling complex interactions.