In this podcast Shane Hastie, Lead Editor for Culture & Methods spoke to Dr Laura Maguire about how cognitive systems engineering can help manage stress and burnout in teams and organisations. Read a transcript of this interview: https://bit.ly/3Kt5nVt Subscribe to the Software Architects’ Newsletter [monthly]: www.infoq.com/software-architect…mpaign=architectnl Upcoming Events: QCon San Francisco https://qconsf.com/ Oct 2-6, 2023 QCon London https://qconlondon.com/ April 8-10, 2024 Follow InfoQ: - Mastodon: https://techhub.social/@infoq - Twitter: twitter.com/InfoQ - LinkedIn: www.linkedin.com/company/infoq - Facebook: bit.ly/2jmlyG8 - Instagram: @infoqdotcom - Youtube: www.youtube.com/infoq Write for InfoQ - Join a community of experts. - Increase your visibility. - Grow your career. www.infoq.com/write-for-infoq/?u…aign=writeforinfoq

Laura Maguire, an expert on human decision-making in high-risk environments, dives deep into the complexities behind accidents. She emphasizes that decisions result from systemic influences rather than singular choices. Maguire advocates for a culture shift from blame to inquiry, enhancing safety through better understanding of cognitive biases. She explores resilience and adaptability in challenging situations, urging listeners to learn from failures for improved decision-making. Alongside insights on avalanche risks, she highlights practical tools for navigating and analyzing high-stakes environments.

Joining the conversation are Christina Schulman, Staff SRE at Google, who focuses on reliability in Google Cloud, and Dr. Laura Maguire, Principal Engineer at Trace Cognitive Engineering, an expert in cognitive systems. They delve into the human side of site reliability engineering, discussing how collaboration and diverse perspectives enhance incident response. Insights include the importance of transparency in learning from failures, managing dependency cycles in complex systems, and the need to embrace complexity to foster resilience in tech environments.