Utah Avalanche Center Podcast Laura Maguire on the Nuances of Navigating Complex Environments
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Jun 1, 2022 Laura Maguire, an expert on human decision-making in high-risk environments, dives deep into the complexities behind accidents. She emphasizes that decisions result from systemic influences rather than singular choices. Maguire advocates for a culture shift from blame to inquiry, enhancing safety through better understanding of cognitive biases. She explores resilience and adaptability in challenging situations, urging listeners to learn from failures for improved decision-making. Alongside insights on avalanche risks, she highlights practical tools for navigating and analyzing high-stakes environments.
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Decision-Making Complexity
- Beginners' decisions are often more binary due to limited knowledge, making go/no-go choices clearer.
- Intermediate to expert decision-making involves nuanced, complex scenarios, increasing the difficulty of such choices.
Beyond FACETS
- Ian McCammon's FACETS framework helps identify heuristic traps in decision-making.
- However, decision-making in complex environments requires a nuanced approach, considering context and individual perspectives.
Blameless Analysis
- The culture of post-incident analysis is shifting away from blame and shame towards inquiry and understanding.
- Asking "what made them do that?" instead of "how could they do that?" promotes a blameless approach and facilitates learning.