Paul Olsen, CEO of Koala Cooling, and Kyle Sattler, COO, share their dynamic partnership that has led to impressive growth in the HVAC and plumbing industry. They discuss the importance of operational checklists and innovative marketing strategies, including effective use of Google Maps to drive visibility on a budget. Their personal journeys in the trades provide insight into transforming challenges into opportunities. Emphasizing strong communication and trust, they reveal how these elements foster a successful culture and navigate business partnerships.