Krzysztof Głuszczyk

Everton Oliveira and Krzysztof Głuszczyk from Ryanair discuss the airline's ambitious integration of generative AI to meet its goal of 300 million passengers. They highlight the importance of responsible AI, including the establishment of an AI compliance hub amidst regulatory challenges. The duo provides insights into identifying use cases and optimizing processes, balancing innovation with compliance, and the role of cross-functional collaboration. With a commitment to continuous improvement, they share how they evaluate AI responses through both human and automated systems.