Kristy King

In a captivating discussion, Shea Davis and Kristy King from Concierge Contact Center dive into the hidden costs of unanswered calls for dental practices. With over a decade in optimizing patient communication, Shea reveals how missed calls can lead to lost revenue and overwhelmed front desks. Kristy shares insights on the benefits of outsourcing, emphasizing improved conversion rates and operational efficiency. They also explore how dental expertise combined with AI can enhance patient care while ensuring a personal touch.