Kristle Bulleman

Kristle Bulleman, a Process Manager at Make-A-Wish, shares her passion for improving processes within the nonprofit sector. She discusses how Lean and Six Sigma tools enhance wish fulfillment for children with critical illnesses. Kristle highlights the emotional rewards of wish granters and the importance of training volunteers through Yellow Belt programs. The conversation also touches on the unique challenges faced by nonprofits in project management and the need for proactive measures to ensure operational efficiency.