Join Jeremy Utley, a Stanford design thinking professor, alongside Krista Stout, EVP of the Trailblazers, and David Long, VP of digital innovation, as they unpack innovative strategies for organizational change. The trio dives into how voicing employee complaints can lead to significant improvements. They share insights from 'Lunch and Launch' sessions that helped uncover pain points, emphasizing that understanding what employees dislike about their jobs can spark meaningful transformation and enhanced productivity through AI.