Kris Billmaier
Salesforce executive leading AgentForce Sales, with 20+ years in technology product management and business development, focused on applying agentic AI to sales and customer experience.
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Jan 24, 2026 • 29min
The Future of Customer Experience in AI Sales
Kris Billmaier, Salesforce exec leading AgentForce Sales with 20+ years in product and biz dev. He discusses agentic AI improving lead follow-up and customer interactions. He covers real-world wins, how AI and humans should collaborate, and the ethics and data needs behind trustworthy AI. Practical talk on training and managing engagement agents across sales tools.
