Dr. Kraftin Schreyer, an Emergency Medicine physician and ED Administrative Fellowship Director, dives deep into the pressing issues of boarding and crowding in emergency departments. He highlights the need for surge planning and collaboration to prevent these challenges. The discussion sheds light on operational distinctions between crowding and boarding and critiques traditional assessment tools. Emphasizing more practical metrics and improving patient flow through enhanced cooperation and discharge processes, Dr. Schreyer offers valuable strategies for tackling these systemic issues.