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Korby Miller

Vice President of Experience, Safety and Quality Operations at Prisma Health, with nearly a decade of progressive leadership in health care executive roles

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Apr 4, 2024 • 31min

Improving all domains of outcomes using the Pulse Program with Korby Miller

Korby Miller discusses the Pulse Program at Prisma Health, focusing on enhancing outcomes by emphasizing data collection, transparency, and system improvement efforts. The Great Catch program improves safety reporting and fosters a culture of trust. Learning collaboratives drive patient satisfaction improvements, and prioritizing engaged individuals encourages behavior change for organizational growth.