Kim Herrlein is an expert in luxury short-term rentals who now focuses on boutique hotels. In this discussion, she shares her journey from managing high-end STRs to transforming hotel properties. Kim emphasizes the importance of acknowledging knowledge gaps and fostering team collaboration. She highlights the unique design challenges and operational differences between short-term rentals and boutique hotels. With a community-driven approach, Kim reveals her strategies for creating curated guest experiences while navigating the evolving hospitality landscape.

Kim Herrlein, expert in large group travel for short-term rentals, shares insights on transforming homes for more guests, managing properties remotely, and embracing tech. Her journey highlights innovation, flexibility, and success in the vacation rental business.