Kim Herrlein, expert in large group travel for short-term rentals, shares insights on transforming homes for more guests, managing properties remotely, and embracing tech. Her journey highlights innovation, flexibility, and success in the vacation rental business.
Kim emphasizes innovation and flexibility in transforming homes for large group short-term rentals.
Early adoption of tech tools has been crucial for Purveyors of Leisure's success in managing properties remotely.
Deep dives
Kim's Journey into Real Estate Hospitality
Kim, a specialist in large group travel for short-term rentals, discusses how accidental entry into the business led to co-authoring a book on hospitable hosting. Her company, Purveyors of Leisure, focuses on transforming properties into larger capacity rentals, like the Coachella estate. Initially reluctant to engage in property management, Kim transitioned to self-management due to inefficiencies, leading to the establishment and success of her business over seven years.
Challenges and Innovations in Large Group Travel
Kim explains the courage behind hosting sizeable events remotely without tech advancements, showcasing an early adoption of tools for efficient management and quick adaptation to technological advancements. By incorporating AI and virtual assistant teams, Kim's business has thrived in managing properties accommodating up to 30 people, with a focus on customer service and property maintenance.
Expanding into Boutique Hotels
The podcast reveals Kim's transition from large group travel to boutique hotel ownership, driven by a desire to elevate motels into unique stay experiences. With the transformation of properties like the Fainting Couch and Cap Silver Spur, Kim aims to offer a resort-like experience characterized by high-tech amenities and personalized service that cater to special events, micro weddings, and corporate retreats.
Future Endeavors and AI Certification
Kim's future aspirations include becoming certified in AI and delving into transformational coaching within the hospitality industry. With an eye on mainland Europe and Central America for potential endeavors, Kim looks to leverage technology to streamline operations and focus on creativity and coaching, while inviting engagement through her Linktree platform at Purveyors of Leisure.
Kim Herrlein, an expert in large group travel for short-term rentals and co-author of their book on being hospitable hosts. Kim shares her journey from helping a friend with real estate investments to managing successful properties for large groups.
She talks about the transformation of homes to accommodate more guests, the challenges of managing remotely, and how they became early adopters of new tech in the industry. Her story emphasizes the importance of innovation, flexibility, and going where others won't in the vacation rental business.
Tune in to hear her valuable insights and experiences in growing a thriving short-term rental company.