Kevin “KD” Dorsey, CRO of Finally, shares his wealth of experience in building startup sales teams. He emphasizes the importance of comprehensive sales playbooks, breaking them down into five key pillars: people, prospects, problem, process, and product. KD discusses innovative onboarding strategies to enhance engagement and retention, as well as effective sales performance techniques. He also highlights the shift in leadership dynamics, urging leaders to document best practices while tailoring their approach to individual team members.