Keith Heggart

Keith Heggart, a senior lecturer and director at the University of Technology Sydney, dives into the creation of the Graduate Certificate in Learning Design. He shares insights from consulting with industry experts and crafting learner personas, aiming to modernize educational frameworks. Key discussions include the rising demand for learning design skills, the importance of effective communication, and the need to bridge the gap between corporate and academic approaches. Heggart also highlights the challenges and successes of feedback practices in online learning environments.