In this discussion, Justin Ergler, a leading expert in legal operations and procurement, dives into the evolution of billing practices in law. He highlights the shift from billable hours to value-based billing, stressing the importance of strong lawyer-client relationships. Justin shares insights on navigating rate increases, advocating for tailored communication strategies. He also discusses the establishment of the Legal Value Network, aimed at improving collaboration between legal and business professionals, fostering innovation and efficiency in the industry.