

Keith Maziarek and Justin Ergler, Part II
May 21, 2025
Justin Ergler, a legal innovation advocate and co-host of the Off the Clock podcast, joins Keith Maziarek, also a co-host and expert on change management, for a deep dive into legal transformation. They discuss the importance of managing change within law firms and highlight why culture is crucial for success. The duo explores innovative fee structures, the role of technology in reshaping law firms, and the necessity of trust in implementing strategic shifts, all while stressing the value of empathy in today's tech-driven legal landscape.
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Top Talent Enables Flat Fees
- Firms with top-tier talent can successfully implement flat fees while maintaining high profitability.
- Great people deliver efficiency and effectiveness that support alternative fee models.
Manage Change with Trust
- Manage change with resolute leadership and a learning approach both inside and outside your organization.
- Build trust through strategic partnerships to successfully implement new business models.
Culture Drives Successful Change
- Culture often makes or breaks change initiatives despite logical plans.
- Centralized buy-in and shared vision are essential to embed change into firm culture.