Justin Brown, Director of Operations at Zen Windows and expert in innovative hiring practices, reveals why focusing on attributes like being 'Smart, Hungry, and Coachable' can outperform traditional hiring based on experience. He shares a remarkable story of transforming a novice into a star Installation Manager in just seven days. The discussion also covers strategies for building strong teams through structured training and the evolving nature of talent development, showcasing a fresh perspective on navigating the complexities of effective hiring.