Julianne Gill

In this engaging discussion, Julianne Gill, Director of Learning & Development at Smile Brands, shares her journey from clinical work to transforming L&D. She emphasizes the importance of aligning training with organizational goals and utilizing feedback to drive improvements. Collaborative learning is spotlighted, particularly the role of subject matter experts in developing impactful training. Julianne also advocates for a strategic approach to measuring L&D outcomes, shifting perceptions of the department from a cost center to a value driver.