Julia Furlan, a reporter known for her insightful storytelling, shares her experiences around supporting friends through grief. She discusses the delicate balance of providing comfort and understanding, emphasizing empathy over clichés. Furlan highlights the importance of presence in supporting the grieving, suggesting simple gestures can truly make a difference. Additionally, expert insights help unravel the complexities of grief, advocating for sincere expressions of sympathy that acknowledge the profound pain of loss.